Privacy Policy

Who we are

 

Our website address is: https://leadcandidate.com

 

 

 

Cookies

 

 

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

 

The only other cookies used on this site are for anonymous analytics purposes. Cookies used in this website are explained below:

Provider	Name	Purpose	More info
Google Analytics	_ga, _gid, _gat	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.	Google Privacy policy

 

 

Embedded content from other websites

 

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Privacy Policy

Introduction

Lead Candidate Ltd are committed to protecting the privacy of your data that we may collect from our website (‘the site’), third parties, or when you otherwise interact with our business. This privacy notice will explain how your personal data is processed by us. 

In this privacy notice, the terms ‘Lead Candidate’, ‘our’, ‘we’ and ‘us’ mean Lead Candidate Ltd. Lead Candidate Ltd is the data controller of the personal data covered by this privacy notice. 

We will ensure that the information you submit to us is only used for the purposes set out in this Data Privacy Notice. 

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. 

Who controls your personal data?

• The Data Controller is Lead Candidate Ltd a company registered in the UK: Company Number 13097299

• Address: 180 New Bridge Street, Newcastle upon Tyne, NE1 2TE

• The Data Controller’s data protection representative is Andrew Mears, CEO

• You can contact them at privacy@leadcandidate.com

• Lead Candidate is registered as a Data Controller with the Information Commissioner’s Office. Certificate Number ZB050273

What is personal data?

Personal data is data that can identify you as a living individual. There is general personal data such as name, address, and online identifiers/location data. There is also sensitive personal data which includes information on physical and mental health, sexual orientation, race or ethnic origin, religious beliefs, trade union membership and criminal records. Sensitive personal data must be protected to a higher level.

What information do we collect?

We collect information which you provide to us directly and information related to your use of our website. We use cookies or other online tracking technologies to collect information automatically about your use of the Site (see the ‘Cookies’ section above for more information). We will also collect information you provide directly to us through the Site. The categories of information we may collect, therefore, include the following: 

• Your name, address, email address, job title and other contact details, 
• Information related to an enquiry submitted via the site, 
• Records of your correspondence with us, if you have contacted us, and 
• Information collected automatically using cookies and other tracking technologies, such as details of the web pages you have visited on our Site and the content that you access. 

We collect information from people who are: 

• prospective, historical and/or existing candidates
• prospective, historical and/or current client contacts
• contacts from suppliers and/or partners we use to deliver our services
• employees, consultants, and contractors

 You may have contacted us directly or we may have found your details from a third-party website (including but not limited to search engines, job boards or social networking sites). 

 We can process your data if we have a legal basis for doing so. There are six legal bases for processing data, but we will rely on: 

(1) you have provided us your clear consent 

(2) the processing is necessary for the performance of a contract with you, or  

(3) the processing is necessary for your legitimate interests or the legitimate interests of a third party 

 We collect information about you to carry out our core business and ancillary activities.  

Section 1

The data we collect and how we use it

This section applies to individuals wishing to use or who are using our services or looking for a career opportunity with us: 

 The personal data we may collect or receive includes the following as applicable:  

• name
• address
• email and other contact details
• date of birth
• job history (including information relating to placements through us)
• educational history, qualifications & skills
• visa and other right to work or identity information
• bank details
• tax (payroll) information
• next of kin and family details
• contact details of referees
• personal information relating to hobbies, interests, and pastimes
• information contained in references and pre-employment checks from third parties
• other sensitive personal information such as health records (see ‘sensitive personal data’ section below)
• your marketing preferences

 We may obtain your personal data from the following sources (please note that this list is not exhaustive): 

• you (e.g., a curriculum vitae, resumé, or application)
• a client
• other contacts
• online jobsites
• marketing databases
• the public domain
• social media including, but not limited to linkedin, twitter, facebook
• during an interview
• conversations on the telephone or video conferencing (which may be recorded)
• notes following a conversation or meeting
• our websites and software applications

 Where you are looking for a new career opportunity and we have obtained your personal data from a third party such as an online job board, it is our policy to advise you of the source when we first communicate with you. 

How we will use your personal data

The processing of your personal information may include:  

• collecting and storing your personal data, whether in manual or electronic files
• notifying you of potential career opportunities
• assessing and reviewing your suitability for career opportunities
• introducing you to actual or potential clients
• collating market or sector specific information and providing the same to our clients
• sending information to third parties with whom we have or intend to enter arrangements which are related to our services 
• providing information to regulatory authorities or statutory bodies, and our legal or other professional advisers including insurers 
• to market our services
• retaining a record of our dealings
• establishing quality, training and compliance with our obligations and best practice
• for the purposes of backing up information on our computer systems

Why we process your personal data and our legal justification for doing so

Our legal basis for the processing of personal data is our legitimate business interests, described in more detail below, although we will also rely on contract, legal obligation and consent for specific uses of data. 

We will rely on contract if we are negotiating or have entered into an agreement with you or your organisation or any other contract to provide services to you or receive services from you or your organisation. 

We will rely on legal obligation if we are legally required to hold information about you to fulfil our legal obligations. 

We will in some circumstances rely on consent for uses of your data and you will be asked for your express consent, if legally required. Examples of when consent may be the lawful basis for processing include permission to introduce you to a client or other third-party. 

 Entering into and performing a contract with you

To provide our services, we may enter a contract with you and/or a third party. To enter a contract, we will need certain information, for example your name and address. A contract will also contain obligations on both your part and our part, and we shall process your data as is necessary for the purpose of those obligations. 

Compliance with legal obligations (regulatory and statutory obligations)

We must comply with several statutory provisions when providing our services, which necessitate the processing of personal data. These include the Conduct of Employment Agencies and Employment Businesses Regulations 2003, which amongst other things requires us to: 

• verify your identity
• assess your suitability for a career opportunity
• maintain records for specific periods

Where we engage a person to work for us there are other statutory obligations that must be complied with including payroll, tax, social security, HMRC reporting requirements, and any other law or regulation. 

We are also required to comply with statutory and regulatory obligations relating to business generally, for example complying with tax, bribery, fraud/crime prevention and data protection legislation, and co-operating with regulatory authorities such as HMRC or the Information Commissioner’s Office. 

Our legitimate interests

In providing our Services, we will carry out some processing of personal data which is necessary for the purpose of our legitimate interests, which include: 

• Retaining records of our dealings and transactions and where applicable, use such records for the purposes of: 

• • establishing compliance with contractual obligations with Clients or suppliers 
  • addressing any query or dispute that may arise including establishing, exercising, or defending any legal claims 
  • protecting our reputation 
  • maintaining a backup of our system, solely for the purpose of being able to restore the system to a particular point in the event of a system failure or security breach 
  • evaluating quality and compliance including compliance with our Privacy Notice determining staff training and system requirements  

• Using your personal data to: 

• • assess suitability and contact you regarding potential career opportunities and/or our services 
  • collate market information or trends including providing analysis to potential or actual Clients 
  • source potential opportunities or commercial opportunities as part of our Services 
  • personalise your experience and our offering, whether via our website or otherwise 

 This means that for our commercial viability and to pursue these legitimate interests, we may continue to process your personal data for as long as we consider necessary for these purposes.

Consent to our processing of your data

We may process your personal data on the basis that you have consented to us doing so for a specific purpose, for example, if you apply for a specific career opportunity you may have consented to our processing of the data that has been provided for the purpose of progressing your application and considering your suitability for that role. 

In other cases, you may have provided your written or verbal consent to the use of your data for a specific reason such as receiving marketing updates on some of our additional services. 

You may withdraw your consent to our processing of your personal information for a particular purpose at any stage. 

However, please note that we may continue to retain, or otherwise use your personal information thereafter where we have a legitimate interest or a legal or contractual obligation to do so. Our processing in that respect will be limited to what is necessary in furtherance of those interests or obligations. Withdrawal of consent will not have any effect on the lawfulness of any processing based on consent before its withdrawal.

What if we obtain your personal data from a third party?

Part of our business activity involves researching information relating to individuals for the purposes of conducting our services. This may include obtaining personal data from online sources, for example we may obtain information from social media sites such as LinkedIn and job boards, some information being publicly available but others being from sites or providers to which we subscribe. From time to time, we may also receive personal information about you from hiring organisations, colleagues and former employers, or from persons for whom you have provided services or been otherwise engaged. 

Where information from third party sources is of no use to us, or where you have notified us that you do not want us to provide you with services, we shall discard it. However, we may maintain a limited record to avoid the duplication of process. Where we consider that information may be of use to us in pursuance of the provision of our Services, any processing will be in accordance with this Privacy Notice. You do have the right to object to processing, please see Section 4 ‘Your rights’. 

Sensitive Personal Data (SPD)

Sensitive personal data is information which is intensely personal to you and is usually irrelevant to our consideration of your suitability for a career opportunity. Examples of SPD include information which reveals your political, religious, or philosophical beliefs, sexual orientation, race or ethnic origin, or information relating to your health. 

Regardless of the basis for your dealings with us, we request that you do not provide us with any sensitive personal data unless necessary. However, to the extent that you do provide us with any sensitive personal data, such as data which you choose to share with us in conversation, we shall only use that data for the purposes of our relationship with you or for the provision of our Services. This will be for one or more of the following reasons. You have explicitly consented to the processing: 

• for the purpose of our assessment of your suitability for career opportunities
• where processing is necessary for the purpose of obligations or rights under employment, social security or social protection law 
• to maintain records of our dealings to address any later dispute, including but not limited to the establishment, exercise, or defence of any legal claims 

Who we share personal data with

We shall not share your personal information unless we are entitled to do so. The categories of persons with whom we may share your personal information include: 

• individuals, hirers and other third parties, necessary for the provision of our services
• any regulatory authority or statutory body pursuant to a request for information or any legal obligation which applies to us 
• parties who process data on our behalf include:IT support 
• storage service providers including cloud 
• background screening providers 
• legal and professional advisers 
• insurers 

Automated decisions

We may use software to review the personal data of individuals recorded on our CRM, or who have applied for specific career opportunities. The software may determine suitability for a specific role via targeted questions, and/or may identify and select individual personal information according to the stored characteristics. For example, the software may enable us to quickly identify individuals from our CRM who have specific skills, e.g. an engineer and exclude individuals whose characteristics do not match particular requirements of a career opportunity. 

 Where we use software to assist us with our assessment of your suitability for a particular career opportunity and you consider that any such assessment has been made wrongly or incorrectly, you may ask for an explanation.  

Section 2

This section applies where you are an individual working for a third party (such as a client employer) with whom we have dealings. 

We may collect your personal data in the course of our dealings, and this may include the following: 

• your contact information, which may include your full name, job role, contact telephone number and email 
• your statements and opinions about candidates and/or other personnel e.g. a reference
• information relating to our relationship with you or the party for whom you work including records of any meetings or discussions  
• your marketing preferences

We may obtain your personal data from the following sources (please note that this list is not exhaustive): 

• you, including where you have provided us with your contact details or other information for the purposes of using our recruitment services 
• staff or other representatives of the organisation you represent
• candidates
• marketing databases
• social media
• the public domain
• conversations, with you or others, on the telephone or video conferencing (which may be recorded) or in meetings 
• notes following a conversation, with you or others, or meetings you attend

How we will use your personal data

We will process your personal data in the context of our dealings with the third party for whom you work and as part of our Services. Processing may include:  

• collecting and storing your personal data, whether in manual or electronic files
• using the data to communicate with you
• sending information to third parties with whom we have or intend to enter into arrangements which are related to our recruitment services 
• actions necessary to further any obligation on us pursuant to a contract between ourselves and the third party you work for 
• collating market or sector specific information and providing the same to our clients
• providing information to regulatory authorities or statutory bodies and our legal or other professional advisers including insurers 
• retaining records of our dealings with you and the organisation whom you represent
• establishing quality, training and compliance with our obligations and best practice

Why we process your personal data

Compliance with legal obligations

We must comply with a number of statutory provisions when providing our Services, which necessitate the processing of personal data. These include the Conduct of Employment Agencies and Employment Businesses Regulations 2003, which amongst other things requires us to assess suitability of candidates and obtain information from Clients. 

We are also required to comply with statutory and regulatory obligations relating to business generally, for example tax, bribery and fraud/crime prevention legislation, and co-operating with regulatory authorities such as HMRC.

Our legitimate interests

In providing our Services, we will carry out some processing of personal data, which is necessary for the purpose of our legitimate interests.  Processing includes: 

Using your personal data to: 

• contact you regarding our Services
• assess suitability of Candidates and roles, for example, referencing or other feedback
• collate market information or trends including providing analysis to potential or actual Clients
• provide our Services and/or to meet our obligations towards either the party whom you represent, or other Clients or suppliers
• personalise your experience and our offering, whether via our website or otherwise

Retaining records of our dealings and transactions and where applicable, use such records for the purposes of:  

• establishing compliance with contractual obligations with Clients or suppliers
• addressing any query or dispute that may arise including establishing, exercising, or defending any legal claims 
• protecting our reputation
• maintaining a backup of our system, solely for the purpose of being able to restore the system to a particular point in the event of a system failure or security breach 
• evaluating quality and compliance including compliance with this Privacy Notice
• determining staff training and system requirements

For our commercial viability and to pursue these legitimate interests, we may continue to process your personal information for as long as we consider reasonably appropriate for these purposes. 

 Consent

We may process your personal data on the basis that you have consented to us doing so for a specific purpose. For example, if you have provided your contact details in order that we may use these to provide you with details of our additional services, you may have consented to us processing of the data for that purpose. 

In other cases, you may have provided your written or verbal consent to the use of your data for a specific reason, for example for requesting references from you. 

You may withdraw your consent to our processing of your personal data for a particular purpose at any stage. Please see Section 4 ‘Your rights’. However, please note that we may continue to retain, or otherwise use your personal information thereafter where we have a legitimate interest or a legal or contractual obligation to do so. 

Our processing in that respect will be limited to what is necessary in furtherance of those interests or obligations. Withdrawal of consent will not have any effect on the lawfulness of any processing based on consent before its withdrawal. 

What if we obtain your personal data from a third party?

Part of our business activity involves researching information for the purposes of executing our services.  This may include obtaining personal data from sources including job boards, advertisements, LinkedIn or other social media, some information being publicly available but others being from sites or providers to which we subscribe. 

From time to time, we may also receive personal data about you from a hiring organisation, colleagues, and former employers, or from persons for whom you have provided services or been otherwise engaged. 

Where information from third party sources is of no use to us, we shall discard it, however we may maintain a limited record to avoid the duplication of process. Where we consider that information may be of use to us for the provision of our Recruitment Services, any processing will be in accordance with this Privacy Notice. You do have the right to object to processing, please see Section 4 ‘Your rights’. 

Sensitive Personal Data (SPD)

Sensitive personal data is information which is intensely personal to you and is usually irrelevant to our dealings with you in respect of our Recruitment Services. Examples of SPD include information which reveals your political, religious or philosophical beliefs, sexual orientation, race or ethnic origin, or information relating to your health. 

Regardless of the basis for your dealings with us, we request that you do not provide us with any sensitive personal data unless necessary. However, to the extent that you do provide us with any sensitive personal data, such as data which you choose to share with us in conversation, we shall only use that personal data for the purposes of our relationship with you or for the provision of our Recruitment Services. This will be for one or more of the following reasons: 

• You have explicitly consented to the processing
• Where processing is necessary for the purpose of obligations or rights under employment, social security or social protection law 
• To maintain records of our dealings to address any later dispute, including but not limited to the establishment, exercise or defence of any legal claims 

Who we share personal data with

We shall not share your personal data unless we are entitled to do so. The categories of persons with whom we may share your personal information include: 

• Candidates and other third parties, necessary for the provision of our Services
• Any regulatory authority or statutory body pursuant to a request for information or any legal obligation which applies to us 
• Parties who process data on our behalf may include 
• outsourced payroll providers
• IT support
• storage service providers including cloud providers
• background screening providers 
• Legal and professional advisers
• Insurers

Section 3

This section applies to all personal date.

Transfer of data to other jurisdictions

During the provision of our Services, we may transfer data to countries or international organisations outside of the European Economic Area (EEA). This may, for example, be to Clients or Candidates, or third parties who provide support services to us. Where information is to be so transferred, it may be to a country in respect of which there is an adequacy decision from the EU Commission. However, if this is not the case, it is our policy to take steps to identify risks and in so far as is reasonably practicable, ensure that appropriate safeguards are in place. 

If you do not wish to provide us with necessary data

There may be circumstances where we require you to provide data which is necessary for us to meet statutory or contractual obligations or perform our Services. If you do not wish to provide us with information, we request then please notify us. However, please be aware that as a result we may be unable to provide you, or the party you represent, with a Service, and in some cases, this may result in a breach of the contract we have with you or a third party you represent.

Group companies & transfer

Although this Privacy Notice applies to Lead Candidate Ltd, your data may be accessible to, and shared with other organisations within our group for any of the purposes set out within this Privacy Notice, or where we have shared administration systems and staff. 

In the event of a sale, merger, liquidation, receivership or the transfer of all or part of our assets to a third party, we may need to transfer your information to a third party. Any transfer will be subject to the agreement of the third party to this Privacy Notice and any processing being only in accordance with this Privacy Notice. 

Retaining your data

In most circumstances your data will not be retained for more than 6 years from the last point at which we provided any services or otherwise engaged with you, and it is our policy to only store your personal data for as long as is reasonably necessary for us to comply with our legal obligations and for our legitimate business interests. 

 The following sets out the lengths of time we are required by law to retain your data or certain elements of your data: 

a) for 12 months from the date we last provided our recruitment services to you for the purposes of providing evidence of the recruitment services we provided to you (Regulation 29 of the Conduct of Employment Agencies and Employment Businesses Regulations 2003), 

b) for 2 years from the end of your last period of engagement or employment for the purposes of providing evidence that right to work checks were carried out under The Immigration (Restrictions of Employment) Order 2007, 

c) for 3 years from the end of the relevant year for the purposes of any parental/adoption leave records or statutory maternity or paternity pay; and 

d) for 6 years from the end of each tax year for the purposes of retaining payroll records under the Income Tax (Employment and Pensions) Act 2003, 

e) for 6 years from the end of each tax year for the purposes of keeping VAT records for any VAT registered limited company contractors.  

 However, we may retain data for longer than a 6-year period where we have a legal or contractual obligation to do so, or we form the view that there is otherwise a continued basis to do so, for example where your personal information identifies specialist skill sets which may remain in demand, or we are subject to a legal obligation which applies for a longer period. 

If, however you believe that we should delete your personal data at an earlier date, please inform us in writing of your reasons. Please see Section 4 ‘Your Rights’ below. 

Changes to this Privacy Policy

This Privacy Policy is regularly reviewed and may be updated from time to time to reflect changes in our business, or legal or commercial practice. Where an update is relevant to our processing of your data, we shall notify you of the same. 

How can you access, amend of take back the personal data you have given to us?

One of the GDPR’s main objectives is to protect and clarify the rights of EU citizens and individuals in the EU with regards to data privacy. This means that you retain various rights in respect of your data, even once you have given it to us. These are described in more detail below. 

• To get in touch about these rights, please contact us. We will seek to deal with your request without undue delay, and in any event within one month (subject to any extensions to which we are lawfully entitled). Please note that we will, where necessary, keep a record of your communications to help us resolve any issues which you raise. 
• Right to object: this right enables you to object to us processing your personal data where we do so for one of the following four reasons: (i) our legitimate interests; (ii) to enable us to perform a task in the public interest or exercise official authority; (iii) to send you direct marketing materials; and (iv) for scientific, historical, research, or statistical purposes. 
• The “legitimate interests” and “direct marketing” categories above are the ones most likely to apply to our Website Users, Candidates, Temporary Workers, Clients and Suppliers. If your objection relates to us processing your personal data because we deem it necessary for your legitimate interests, we must act on your objection by ceasing the activity in question unless: 
  • we can show that we have compelling legitimate grounds for processing which overrides your interests; or 
  • we are processing your data for the establishment, exercise or defence of a legal claim.
• If your objection relates to direct marketing, we must act on your objection by ceasing this activity. 

• Right to withdraw consent: Where we have obtained your consent to process your personal data for certain activities (for example, in order to use cookies in certain jurisdictions), you may withdraw this consent at any time and we will cease to carry out the particular activity that you previously consented to unless we consider that there is an alternative reason to justify our continued processing of your data for this purpose in which case we will inform you of this condition. 
• Data Subject Access Requests (DSAR): You may ask us to confirm what information we hold about you at any time, and request us to modify, update or Delete such information. We may ask you to verify your identity and for more information about your request. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is “manifestly unfounded or excessive”. If you request further copies of this information from us, we may charge you a reasonable administrative cost where legally permissible. Where we are legally permitted to do so, we may refuse your request. If we refuse your request we will always tell you the reasons for doing so. 
• Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements regarding data subject access requests and may refuse your request in accordance with such laws. For more information in relation to your jurisdiction, please click here. 
• Right to erasure: You have the right to request that we erase your personal data in certain circumstances. Normally, the information must meet one of the following criteria: 

• • the data are no longer necessary for the purpose for which we originally collected and/or processed them; 
  • where previously given, you have withdrawn your consent to us processing your data, and there is no other valid reason for us to continue processing; 
  • the data has been processed unlawfully (i.e. in a manner which does not comply with the GDPR); 
  • it is necessary for the data to be erased in order for us to comply with our legal obligations as a data controller; or 
  • if we process the data because we believe it necessary to do so for our legitimate interests, you object to the processing and we are unable to demonstrate overriding legitimate grounds for our continued processing. 

• Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements regarding data subject right to erasure and may refuse your request in accordance with local laws. For more information in relation to your jurisdiction, please click here. 
• We would only be entitled to refuse to comply with your request for one of the following reasons: 

• • to exercise the right of freedom of expression and information; 
  • to comply with legal obligations or for the performance of a public interest task or exercise of official authority; 
  • for public health reasons in the public interest; 
  • for archival, research or statistical purposes; or 
  • to exercise or defend a legal claim. 

• When complying with a valid request for the erasure of data we will Delete the relevant data. 
• Right to restrict processing: You have the right to request that we restrict our processing of your personal data in certain circumstances. This means that we can only continue to store your data and will not be able to carry out any further processing activities with it until either: (i) one of the circumstances listed below is resolved; (ii) you consent; or (iii) further processing is necessary for either the establishment, exercise or defence of legal claims, the protection of the rights of another individual, or reasons of important EU or Member State public interest. 
• The circumstances in which you are entitled to request that we restrict the processing of your personal data are: 

• • where you dispute the accuracy of the personal data that we are processing about you. In this case, our processing of your personal data will be restricted for the period during which the accuracy of the data is verified; 
  • where you object to our processing of your personal data for our legitimate interests. Here, you can request that the data be restricted while we verify our grounds for processing your personal data; 
  • where our processing of your data is unlawful, but you would prefer us to restrict our processing of it rather than erasing it; and 
  • where we have no further need to process your personal data but you require the data to establish, exercise, or defend legal claims. 

•  

• If we have shared your personal data with third parties, we will notify them about the restricted processing unless this is impossible or involves disproportionate effort. We will, of course, notify you before lifting any restriction on processing your personal data. 
• Right to rectification: You also have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you. If we have shared this personal data with third parties, we will notify them about the rectification unless this is impossible or involves disproportionate effort. Where appropriate, we will also tell you which third parties we have disclosed the inaccurate or incomplete personal data to. Where we think that it is reasonable for us not to comply with your request, we will explain our reasons for this decision. 
• Right of data portability: If you wish, you have the right to transfer your personal data between data controllers. In effect, this means that you are able to transfer your Hays account details to another online platform. To allow you to do so, we will provide you with your data in a commonly used machine-readable format that is password-protected so that you can transfer the data to another online platform. Alternatively, we will directly transfer the data for you. This right of data portability applies to: (i) personal data that we process automatically (i.e. without any human intervention); (ii) personal data provided by you; and (iii) personal data that we process based on your consent or in order to fulfil a contract. 
• Right to lodge a complaint with a supervisory authority: You also have the right to lodge a complaint with your local supervisory authority. Details of how to contact them can be found here. 
• If you would like to exercise any of these rights, or withdraw your consent to the processing of your personal data (where consent is our legal basis for processing your personal data), details of how to contact us can be found here. Please note that we will, where necessary, keep a record of your communications to help us resolve any issues which you raise. 
• You may ask to unsubscribe from job alerts and other marketing communications from us at any time. Details of how to do so can be found here. 
• It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during the period for which we hold your data. 

Section 4

Your Rights

We take the protection of your personal data very seriously and it is important that you know your rights within that context, which include rights to: 

• Request a copy of the personal data that we hold about you. If you would like to make a request for information, please contact privacy@leadcandidate.com 
• Object to our processing of your data where that processing is based upon legitimate interest and there are no compelling grounds for the continued processing of that data 
• Request that we restrict processing of your data in certain circumstances 
• Request that data is erased where the continued use of that data cannot be justified 
• Agencies are required to keep certain records such as ID or right to work checks and payroll records for certain periods of time. These obligations will override any request to erase data or any objection to processing for so long as they must keep the data
• Object to any decision, which significantly affects you, being taken solely by a computer or via another automated process 
• Withdraw your consent to our processing of your personal data for a particular purpose at any stage. However, please note that we may continue to retain, or otherwise use your personal information thereafter where we have a legitimate interest or a legal or contractual obligation to do so. Our processing in that respect will be limited to what is necessary in furtherance of those interests or obligations 
• Request inaccurate or incomplete data is rectified. We will respond to such a request within 1 month 
• Request that data provided directly by you and processed by automated means is transferred to you or another controller; this right only being applicable where our processing of your data is based either on your consent or in performance of a contract 
• Make a complaint to the Information Commissioner’s Office https://ico.org.uk 
• Request that direct marketing by us to you is stopped 

 Please note that should you exercise your right to request that we erase data or cease any processing activity, we may retain a record of this request and the action taken to both evidence our compliance, and to take steps to minimise the prospect of any data being processed in the future should it be received again from a third-party source. 

If you have any questions concerning your rights or should you wish to exercise any of these rights please contact: privacy@leadcandidate.com 

Complaints

If you are dissatisfied about any aspect of the way in which your data is processed you may, in the first instance refer the matter to: privacy@leadcandidate.com. This does not affect your right to make a complaint to the Information Commissioner’s Office: https://ico.org.uk 

Contact

If you have any enquires you can contact us at: privacy@leadcandidate.com or by writing to us at: 

 Andrew Mears, Chief Executive Officer 

180 New Bridge Street, Newcastle-upon-Tyne, NE1 2TE